Because Invores solutions use speech recognition and VoIP, the possibilities for improving service with better automation are almost endless.
Invores solutions can be used by many different businesses. Some of the more popular applications are:
· Healthcare
o call direction
o absence reporting and notification
o test results
o appointment scheduling
o hours, location and directions
o prescription refill
o change of address
· Schools
o absence reporting by teachers and staff
o absence reporting of students by parents
o grade reporting
o homework assignments
o event information
· Retail
o product information and ordering
o hours, location and direction
o call direction
o absence reporting and notification
o change of address
· Real Estate
o property information
· Banks, Credit Unions
o account balance
o bill payment
o funds transfer
o change of address
· Call Center
o absence reporting and notification
o change of address
o routine information retrieval
