Total eCall HOSTED VXML SERVICES
Do you need to offer automated self service to your customers or employees but prefer to pay as you go?
Invores Systems' Total eCall Hosted Services allow the corporate customer to eliminate premise based systems, applications, and infrastructure by hosting the application on Invores' systems and infrastructure.
Invores develops new applications or ports existing applications for production and disaster recovery to our systems and subsequently manages all aspects of the day to day operations, future upgrades, and enhancements. The corporate customer will only need to provide their requirements and future directions, which are within their core competency.
One of the compelling advantages of Total eCall Hosted Services for Invores' clients is no capital equipment investment, as these services are paid for on a timed or per-port basis, and it alleviates the associated costs with:
- technology selection
- maintaining staff with specialized skills to develop, maintain, and
continually enhance the offered services
- space required to house the services
- backup and disaster recovery
- prototyping and testing new services
Invores is always At Your Service and ready to meet your self service needs. Clients can choose At Your Service: Professional Services for application development, and project management, At Your Service: Persona professional voice recording service or At Your Service: Total eCall Hosted Services for running applications off premise. Invores Systems is a total solution provider. We specialize in mission critical projects that need to be delivered on time and on budget.
With Invores At Your Service, all project management tasks including project planning, business analysis, script development, application development, voice recordings, testing and deployment are performed by Invores personnel.
Applications are developed using standards based tools such as VoiceXML2.0. Clients with existing applications that need modification can take advantage of our varied expertise in legacy systems as well.
How your solution sounds to the caller is an extremely important part of user acceptance. In addition to state of the art text to speech synthesis, Invores offers its PERSONA service; professionally recorded voice prompts to ensure the highest quality calls for your customers.
PERSONA also lets our customers coordinate their audio image across multiple audio based technologies such as auto attendant systems, off hour greetings, on hold messages and any web based audio messaging. Our handpicked voice talent will add vibrant personality to all of your calls. They are among the most experienced in the business and their voices are heard by millions of people every day.
We employ a flexible, professional project management process to plan, monitor, and execute all aspects of a project to ensure high quality results. Our people have years of experience creating automated self service solutions that will meet or exceed your expectations.
