Total
eCall HOSTED VXML SERVICES
Do you need to offer automated self service to your customers or employees but
prefer to pay as you go?
Invores Systems' Total eCall Hosted Services allow the corporate customer to
eliminate premise based systems, applications, and infrastructure by hosting the
application on Invores' systems and infrastructure.
Invores develops new applications or ports existing applications for production and
disaster recovery to our systems and subsequently manages all aspects of the day to day
operations, future upgrades, and enhancements.
The corporate customer will only need to provide their
requirements and future directions, which are within their core competency.
One of
the compelling advantages of Total eCall Hosted Services for Invores'
clients is no capital equipment investment, as these services are paid for on a timed or
per-port basis, and it alleviates the associated costs with:
- technology selection
- maintaining staff with specialized skills to develop,
maintain, and
continually enhance the offered services
- space required to house the services
- backup and disaster recovery
- prototyping and testing new
services
Invores is always At Your
Service and ready to meet your self service needs.
Clients can choose At Your Service: Professional Services for application
development, and project management, At Your Service: Persona professional voice
recording service or At Your Service: Total eCall Hosted
Services for running applications off premise.
Invores Systems is a total solution
provider. We specialize in mission critical
projects that need to be delivered on time and on budget.
With Invores At Your Service, all project management tasks including
project planning, business analysis, script development, application development, voice
recordings, testing and deployment are performed by Invores personnel.
Applications are developed using standards based tools such as
VoiceXML2.0. Clients with existing applications that need modification
can take advantage of our varied expertise in legacy systems as well.
How your solution sounds to the caller is an extremely important part of user acceptance.
In addition to state of the art text to speech synthesis, Invores offers its
PERSONA service; professionally recorded voice prompts to
ensure the highest quality calls for your customers.
PERSONA also lets our customers coordinate their audio image across
multiple audio based technologies such as auto attendant systems, off hour greetings, on
hold messages and any web based audio messaging. Our handpicked voice
talent will add vibrant personality to all of your calls. They are among the most
experienced in the business and their voices are heard by millions of people every
day.
We employ a flexible, professional project
management process to plan, monitor, and execute all aspects of a project to ensure high
quality results. Our people have years of experience creating automated self
service solutions that will meet or exceed your expectations.
